These terms set out the rules that apply when you open an account with fb66 cleaf and use any part of our platform. Access and eligibility depend on your local law and the eligible regions we serve — read through before you proceed.
Account holder rules
Transaction obligations
bKash & Upay use terms
Third-party service scope
POLICY POSTURE
What These Terms Actually Cover
By creating an account and using this platform, you agree to these terms in full. They apply to every session, every deposit instruction you send through bKash or Upay, and every transaction record stored under your account. We do not treat partial acceptance as valid — if a section applies to an action you take, it applies completely. Where local law in Bangladesh imposes a stricter standard than what we have written here, the stricter standard takes precedence for users in that jurisdiction. We update these terms when our platform changes, and the version published on this page at any time is the version in force. You will see a notice in your account area when a material change goes live; continuing to use the platform after that notice constitutes acceptance. If you disagree with any part of these terms, you should stop using the platform and close your account by contacting our support route. Nothing in these terms removes or limits any statutory right you hold under the laws of your eligible region. Scope, user rights and contact paths are each covered in the sections below.
bKash deposit instructions
Upay transaction records
Account session history
Published support route
TERMS SCOPE
Where This Policy Applies
These terms apply to every interaction with fb66 cleaf that goes through your registered account. The scope is not unlimited — certain areas fall outside what these terms govern directly, and you should know the distinction before raising a question with support.
Account Access
These terms fully cover your login credentials, session activity and any action you take once authenticated — including navigating the lobby, changing account details or requesting a transaction record.
Transactions
Deposit and withdrawal instructions you send through bKash or Upay are governed by these terms on our side. The wallet provider's own rules apply to the network transfer itself; we cannot override those.
Site Content
All game content, odds displays, promotional notices and published policy pages on this domain are covered. If something on a page contradicts a section in these terms, the terms take precedence unless a specific override is stated in writing.
Third-Party Services
Game studios, payment networks and any external service linked from our platform operate under their own terms. We are not responsible for third-party conduct; these terms only bind the account relationship between you and fb66 cleaf.
YOUR RIGHTS
Actions Available to You Under These Terms
These terms give you concrete options, not just obligations. You can review a complete record of your transactions — deposits via bKash or Upay, withdrawals and any status changes — directly from the history section of your account dashboard. If any detail on your account is incorrect, you can submit a correction request through the support form; we will verify the change against the identity information held on file and update it once confirmed. You can ask us to explain any clause in these terms by raising a question through the published support route. We will respond in writing so you have a clear record of the answer. If you want to close your account, that request must also come through support — we do not process account closures through chat only. Each of these actions leaves an audit trail on both sides, which protects you if a dispute arises later.
Review Transaction Records
Your account history shows every deposit and withdrawal instruction, including bKash and Upay activity, with timestamps and status labels you can check at any point.
Correct Account Details
Submit a correction through the support form with the accurate detail. We verify against the information held on file before updating anything.
Raise a Policy Question
If any clause in these terms is unclear, contact support in writing. We will provide a written response so you have a record you can refer back to.
Request Account Closure
Account closure requests must come through the published support route. We will confirm closure in writing once the process is complete and any open balances are resolved.
CONTACT PATHS
How to Reach Us About These Terms
If a term on this page raises a question or you need to take a formal action under this policy, use one of the routes below. We respond through the same channel you use, so choose the one where you can keep a written record.
Support Form
Submit a written query or formal request through the support form in your account area. State clearly which clause or transaction you are asking about so we can respond precisely.
Live Chat
Use the live chat widget on site for immediate queries about account access or policy clarification. Keep a copy of the chat transcript for your records if the conversation concerns a transaction.
Email Support
For written policy disputes or account closure requests, email the address published in the Contact section of this site. Email creates a documented trail for both sides.
POLICY HANDLING
How We Manage Data and Account Security
Our approach to data, cookies and account retention is governed by these terms alongside our separate Privacy Policy. Both documents work together — this section gives you a summary of the key points that touch on account security and data handling.
Data Handling
Information — including identity details and transaction records from bKash or Upay activity — is held only for as long as required by the rules of your eligible region. We do not sell account data to third parties.
Cookies and Session Data
We use session cookies to keep your account authenticated and to log the pages you visit. You can adjust cookie settings in your browser; disabling certain cookies may affect account functionality.
Account Security
You are responsible for keeping your login credentials private. If you suspect unauthorised access, contact support immediately through the published route. We will flag the account and investigate before any further transactions are processed.
Policy Change Requests
To request a correction to how your data is held, or to ask what information we have on file, use the support form and reference these terms. We will respond in writing within the timeframe visible in the account help section.
TERMS FAQ
Common Questions About These Terms
These questions come up most often when someone reads the terms for the first time. Each answer points to the part of this policy or your account area where you can verify the detail yourself.
Do these terms apply if I deposit through bKash or Upay?
Yes. Any deposit instruction you submit through bKash or Upay is covered by these terms on our side. The wallet network's own rules govern the transfer itself, but your account record and the platform's handling of that deposit fall fully under this policy.
Can I access the platform from Bangladesh?
Access depends on your local law and the eligible regions we serve. These terms do not override local legislation. It is your responsibility to confirm that using the platform is lawful in your specific location before creating or continuing to use an account.
What happens if fb66 cleaf updates these terms?
We publish a notice in your account area when a material change goes live. The updated version on this page is the version in force from that date. Continuing to use the platform after the notice means you accept the revised terms.
How do I dispute a transaction recorded on my account?
Check the transaction record in your account history first — it shows status, timestamp and method. If the record appears incorrect, raise a written query through the support form and cite the specific transaction. We investigate and respond in writing.
Can I ask for a copy of the information you hold on my account?
Yes. Submit a request through the support form referencing these terms and our Privacy Policy. We will confirm what information is held and the format in which we can provide it, consistent with the rules of your eligible region.
What if I disagree with a clause in these terms?
Contact support in writing to ask for clarification on the clause. If after that you still disagree, you should stop using the platform and submit an account closure request through the published support route so the process is documented for both sides.